Shipping policy

Shipping Policy

At Tide FNQ, we do our best to get your order to you as quickly and safely as possible.


🚚 Free Shipping Offer

  • FREE shipping on all orders over $100 AUD (Australia only)


Standard Shipping Rates

  • Orders under $100: $10 AUD (2–8 business days)

  • Orders $100+: FREE (2–8 business days)

  • Express Shipping: $15 AUD (1–4 business days)


Order Processing Times

Orders are usually processed and shipped within 3–5 business days.
Please note that we are a small family business, and at times we may be away on adventures. If we plan an extended trip that could affect shipping times, we’ll update our website in advance so you’ll know before placing your order.


Domestic Shipping (Australia)

  • Orders within Australia are shipped via reputable couriers or Australia Post.

  • Delivery times typically range from 3–10 business days, depending on your location.


International Shipping

At this stage, we don’t offer automatic international shipping.
If you’re located outside Australia and would like to place an order, please contact us directly — we’ll be happy to let you know if we can help.


Tracking

Once your order has been shipped, you’ll receive a confirmation email with tracking details so you can follow your package’s journey.